FAQs and Help

Please feel free to Contact Us if you don’t see your question in the list below.

ClioVis works best in Chrome, Firefox, and Safari. If you’re running into any issues then please try updating your browser.

To successfully add an image, you must use a valid image url which usually ends with .jpg or .png. Nothing other than the image should be on the page.

For example:
This won’t work: https://en.wikipedia.org/wiki/Abraham_Lincoln
And this won’t work: https://en.wikipedia.org/wiki/File:Abraham_Lincoln_O-77_matte_collodion_print.jpg
But this will work: https://upload.wikimedia.org/wikipedia/commons/a/ab/Abraham_Lincoln_O-77_matte_collodion_print.jpg

Helpful hint:

Wikipedia Commons is a good source for finding useful and usable open  images. Make sure to to click on the image to get the correct URL.

In addition to images, you can now upload audio files. You will find it underneath the image URL section when creating an event. The easiest method for uploading an audio file to your ClioVis presentation is through Audacity. Utilizing Audacity is easy and can add a nice touch to student presentations. Visit https://www.audacityteam.org/download/ to download Audacity.

Instructions for inserting audio:

  1. Download the Audacity application to your computer.
  2. Record your audio file.
  3. Select “File” > “Export” > “Export as WAV”.
  4. Click the “Where” dropdown box and select “Dropbox”.
  5. Visit Dropbox.com and select “Share” next to the audio file you just saved.
  6. At the bottom of the box, select “Create Link”.
  7. This is the link you will put in to the ClioVis event.

Due to the collaborative technology powering ClioVis, some networks – especially guest wifi – may block our web app. If you are having this issue then please try using a different wifi network but if that doesn’t work then please contact us.

Note: If you are at the University of Texas at Austin, the “UTguest” network may block ClioVis. Please connect to the UTexas WiFi.

Our pricing page should have all the details that you’re looking for. You can find another list of FAQs at the bottom of that page.

Contact Us

If you want to set up an account or use ClioVis in a class or with a group, email admin@cliovis.org.

Or, if you are having a technical issue contact our support team: support@cliovis.org